Proving Your Library's Value: Communicating Return-On-Investment

Logistics
Day: 
Tuesday
Time: 
11:15pm
Room: 
Jefferson C
Computer: 
I can use the Podium PC (with Windows)

The Missouri Dept. of Transportation (MoDOT) Library partners with researchers in addition to being a MOBIUS consortium member. Facing pressure to justify costs, MoDOT's peer group commissioned a library return-on-investment study. The resulting toolkit moves beyond a reliance on calculators and context-specific studies of public and academic libraries.

Recognizing that all libraries face pressure to demonstrate their worth, this session by MoDOT's previous librarian offers examples, guidelines, and applications to alleviate such pressure. It highlights the in-depth research, analysis, and discussion that went into the production of the toolkit. Real world lessons are provided to aid library administrators. A primary focus is on communicating value using library-specific goals, metrics, and success stories.